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Frequently Asked Questions
What is your shipping Policy?
I ship Original Paintings and my products from my home in Louisiana and I prefer Fed Ex for the paintings; USPS for the book.
Prints will be shipped to you directly from BayPhoto Printers in California.
What is your Policy on Returns/Exchanges/Refunds?
If you are really unhappy with your purchase, text, call or email me and we can chat about it. I'd love to know why so that I will not have a dissatisfied customer. Then we can make arrangements for you to return the merchandise. I cannot return the shipping cost however.
How can I keep up with your new work?
The easiest way to see my new work is on Facebook under kimhoweszabbiaartist and Instagram under kimzabbia.artist. On this site, I like to offer the work as an Original before it ever hits the prints page.
This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.
It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Sometimes, you may receive a product that you're not entirely happy with. I understand. If this happens to you on my site, please email me through the contact page and explain. I'll email you a way to ship it back to me directly rather than back to the printer. Then we can work out a credit for your purchase minus the shipping. Thanks and let's hope this will not be necessary for you. :)
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The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
All materials used to create my original paintings are Artist Grade. I use Golden acrylic and Ampersand panels...all Artist Grade. Even with my art students and peers, I am a fanatic about them using archival materials if they plan to sell their work even if it is just to family and friends. A customer should expect their art to last for centuries and mine will.
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This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.
To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!
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I am always open to suggestions, comments and questions no matter how far-fetched. I'll dig till I find an answer for you! Feel free to write anytime.