Frequently Asked Questions

What is your shipping Policy?

I ship Original Paintings and my products from my home in Louisiana and I prefer Fed Ex for the paintings; USPS for the book.

Prints will be shipped to you directly from GRAPHIK DIMENSIONS Printers.

What is your Policy on Returns/Exchanges/Refunds?

If you are really unhappy with your purchase, text, call or email me and we can chat about it. I'd love to know why so that I will not have a dissatisfied customer. Then we can make arrangements for you to return the merchandise. I cannot return the shipping cost however.

How can I keep up with your new work?

The easiest way to see my new work is on Facebook under kimhoweszabbiaartist and Instagram under kimzabbia.artist. On this site, I like to offer the work as an Original before it ever hits the prints page.

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Verified Returns & Exchanges

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Description of Policy from Merchant:

Sometimes, you may receive a product that you're not entirely happy with. I understand. If this happens to you on my site, please email me through the contact page and explain. I'll email you a way to ship it back to me directly rather than back to the printer. Then we can work out a credit for your purchase minus the shipping. Thanks and let's hope this will not be necessary for you. :)

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

All materials used to create my original paintings are Artist Grade. I use Golden acrylic and Ampersand panels...all Artist Grade. Even with my art students and peers, I am a fanatic about them using archival materials if they plan to sell their work even if it is just to family and friends. A customer should expect their art to last for centuries and mine will.

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